First announced at Oracle Open World 2009, the integration between Oracle Enterprise Manager and the My Oracle Support website.
This new features allows you to track down Patch recommendations, create Patch Plans, validate Patch Plans for possible conflicts and many more.
Read the Paper I published on this subject
Integration of Enterprise Manager Grid Control and My Oracle Support
Organizations that are facing strict Security Compliance rules and are dealing with 24/7 demands, will find this feature extremely helpful to allow there data enter staff to prepare for necessary patching with a minimum of outage.
One of the major frustrations this feature is dealing with is the situation where administrators have been investing an enormous amount of time in debugging issues, some other customers already dealt with months ago and found a solution for.
Using the Recommended Patching feature helps you to avoid situations like this.