I just came across some nice new features in EM13. When navigating to the Incident Management monitor we are used to get a listed overview of Events, Incidents and Problems.
However note the ‘Stopping light’ saying ‘Dashboard’ at the top of the page. When clicking on it, a nice new dashboard page is shown:
As you can see the upper part of the page includes several graphs showing consolidated data on your incidents.
When clicking ‘Customize’ at the top of the page, we are able to remove or add graphs like I show you in the next example:
Here I chose to add a Horizontal Bar Graph, showing Incidents categorized by Lifecycle status.
After pressing [OK] the graph now is added to our Incident Dashboard….
Just thought you might like to know….