4 thoughts on “Setting up Incident Solution Groups in EM12c

  1. Tony Johnson says:

    Have you had any experience in having the Incidents generate an Incident in another system such as Remedy ?

    • Rob Zoeteweij says:

      I have been involved in a project where we evaluated the EM Connector (because that is what you need) for HP SC. The EM Connector for Remedy will work more or less the same. You would need to download the Connector from the Self Update page and next refer to it via a Notification Method that is assigned to an Incident Rule.
      Regards
      Rob

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